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product rating
Willis Series

Features

  • Suitable for tropical and subtropical regions
  • 3D Air Flow
  • Capacity: BTU/hr 18000
  • Air Throw Distance up to 12 meters
  • Follow Me System
  • Self Clean

Technologies

1technology cooling/heating
technology dual sensing & follow me
technology golden fin
technology golden fin
technology IOT
technology multi-layer antibacterial filter
technology scroll
technology 3 air flow

Delivery method

Pakshoma-deliveryFree delivery in Tehran, Qom and Alborz and other cities carrige forward
Pakshoma-deliveryDelivery with T-Rex (coming soon)

Familiarization with Pak-Service Warranty, its benefits, and how to extend the warranty

144 months of service support for all products.

24 months warranty for automatic washing machines.

5 years warranty on the compressor and 24 months warranty on other parts for refrigerator-freezer and side-by-side products.

24 months warranty for vacuum cleaners, dishwashers, and semi-automatic washing machines.

5 years warranty on the compressor and 24 months warranty on other parts for air conditioning products.

Product warranty


Compatible with Tropical and Subtropical Climates


These air conditioners are designed with a T3 climate rating and offer high temperature resistance, making them ideal for operation in hot and tropical environments. This type of compressor can withstand temperatures up to 57°C and provides excellent cooling performance, especially during the hot season in tropical regions.


Multi-Layer Anti-Bacterial Filter


The multi-layer anti-bacterial filter in Pakshoma air conditioners is designed to improve the quality of incoming air as it passes through different layers. Ultimately, the unit circulates clean, purified air. The initial layers trap larger particles such as dust and allergens, while the subsequent layers prevent the spread of bacteria and harmful microorganisms.


Piston Compressor


A piston compressor compresses refrigerant gas using the reciprocating motion of a piston within a cylinder. These compressors offer high cooling capacity and can operate effectively in high-pressure and extremely hot environments. Using R22 refrigerant in Pakshoma’s piston compressors not only enhances the cooling efficiency of the air conditioner but also significantly reduces maintenance costs.


Dual Sensing and Follow Me System


With the Dual Sensing feature, the device uses an internal dual sensor in the panel to simultaneously measure and control humidity and ambient temperature. The Follow Me function allows the air conditioner to detect the temperature around the remote control via its built-in sensor and send this information to the main panel. This enables the device to adjust cooling or heating based on the remote’s (and user’s) location. Together, these features provide greater comfort and ensure uniform temperature distribution, especially in large spaces.


Golden Fin


“Golden Fin” refers to the protective coating on the heat exchange coils used in Pakshoma’s HVAC systems. This coating, applied to both the evaporator and condenser, enhances the device’s durability and performance in heat exchange. Golden Fin also improves corrosion and rust resistance, enhances heat transfer, extends the lifespan of the unit, and reduces maintenance costs.


Auto Defrost Technology


As air flows through the device’s evaporator, humidity in the air condenses into water droplets and forms frost on the evaporator surface. This frost build-up reduces the heat exchange efficiency and, consequently, the cooling performance of the air conditioner. Pakshoma’s smart auto-defrost technology prevents frost accumulation by automatically activating defrost cycles as needed.


Refrigerant Leak Detection Sensor


This sensor is designed to detect potential leaks in the refrigerant piping. In case of a leak, the unit alerts the user and automatically shuts down to prevent further refrigerant loss and potential damage to the device and the environment. This feature is crucial for maintaining the unit’s efficiency and safety.

Technical information

Compatible Climate Type
Tropical and Monsoonal
Air Circulation and Oscillation Models
3D Air Flow
Air Throw Range
12 meters
maximum climate temperature
60 Degrees Celsius
capacity
18000 BTU/hr
Performance
cooling
Type of Compressor
Copeland T3 Piston Compressor
Energy Consumption Level
A
Refrigerant Leak Detection System
yes
sensor
Follow Me
Self Clean
yes
Sleep Mode
yes
Other Features
Equipped with Turbo Cooling System for Rapid Cooling, Use of Golden Fins in Indoor and Outdoor Units for Protection Against Corrosion, Contamination, and Dust
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Pak-Service, Pakshoma Home Appliance Customer Service Center in Iran

Pak-Service (the customer service brand) was established with the primary goal of providing after-sales services for Pakshoma brand products and supplying spare parts for various large and small home appliances. To enhance customer satisfaction and increase customer loyalty, Pak-Service has implemented a quality management system based on international standards ISO 10002:2014 and ISO 10004:2012 for addressing complaints and measuring customer satisfaction. Based on strategic and forward-looking principles, we prioritize the utilization of specialized and trained personnel, especially in areas of direct customer interaction, to ensure a flawless service experience. We also focus on continuous investment in training and development of knowledge within the Customer Relationship Management (CRM) team to provide precise, swift, and efficient guidance to customers. Furthermore, we utilize an advanced CRM system for the systematic registration, tracking, and addressing of customer feedback and requests until achieving the desired outcome, with the aim of fostering a lasting sense of trust and satisfaction.

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