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product rating
Willis Series

Features

  • Suitable for Tropical and Hot Regions
  • 3D Air Flow
  • Refrigerant Leakage Detection
  • Air Throw Distance up to 12 meters
  • Follow Me System
  • Self Clean

Technologies

1technology cooling/heating
technology dual sensing & follow me
technology golden fin
technology golden fin
technology IOT
technology multi-layer antibacterial filter
technology scroll
technology 3 air flow

Delivery method

Pakshoma-deliveryFree delivery in Tehran, Qom and Alborz and other cities carrige forward
Pakshoma-deliveryDelivery with T-Rex (coming soon)

Familiarization with Pak-Service Warranty, its benefits, and how to extend the warranty

144 months of service support for all products.

24 months warranty for automatic washing machines.

5 years warranty on the compressor and 24 months warranty on other parts for refrigerator-freezer and side-by-side products.

24 months warranty for vacuum cleaners, dishwashers, and semi-automatic washing machines.

5 years warranty on the compressor and 24 months warranty on other parts for air conditioning products.

Product warranty

Technical information

Compatible Climate Type
Tropical and Monsoonal
Air Circulation and Oscillation Models
3D Air Flow
Air Throw Range
12 meters
maximum climate temperature
60 Degrees Celsius
capacity
18000 BTU/hr
Performance
cooling
Type of Compressor
Copeland T3 Piston Compressor
Energy Consumption Level
A
Refrigerant Leak Detection System
yes
sensor
Follow Me
Self Clean
yes
Sleep Mode
yes
Other Features
Equipped with Turbo Cooling System for Rapid Cooling, Use of Golden Fins in Indoor and Outdoor Units for Protection Against Corrosion, Contamination, and Dust
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Pak-Service, Pakshoma Home Appliance Customer Service Center in Iran

Pak-Service (the customer service brand) was established with the primary goal of providing after-sales services for Pakshoma brand products and supplying spare parts for various large and small home appliances. To enhance customer satisfaction and increase customer loyalty, Pak-Service has implemented a quality management system based on international standards ISO 10002:2014 and ISO 10004:2012 for addressing complaints and measuring customer satisfaction. Based on strategic and forward-looking principles, we prioritize the utilization of specialized and trained personnel, especially in areas of direct customer interaction, to ensure a flawless service experience. We also focus on continuous investment in training and development of knowledge within the Customer Relationship Management (CRM) team to provide precise, swift, and efficient guidance to customers. Furthermore, we utilize an advanced CRM system for the systematic registration, tracking, and addressing of customer feedback and requests until achieving the desired outcome, with the aim of fostering a lasting sense of trust and satisfaction.

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