Terms and Conditions of Purchase

Terms of Use for the Pakshoma Website and Online Store

Ownership Rights and Website Usage

All ownership rights of this website exclusively belong to Pakshoma Industrial and Manufacturing Company or its licensors. No part of this website may be copied, reproduced, transferred, modified, stored, or used commercially (electronically or non-electronically) without obtaining written consent from Pakshoma Company. The only exceptions are parts of the site that have been printed or saved on storage devices (such as hard disks) for personal or commercial purposes. Any unauthorized use of this website will be considered a violation of intellectual property laws and communication regulations and will be subject to legal prosecution.

Definition of Customer or User

A customer or user is defined as a person who uses their registered user information in the registration form to place an order or use Pakshoma's services. The Pakshoma website is the official website of Pakshoma Industrial and Manufacturing Company and its online store. According to e-commerce law, a customer or consumer refers to a person who visits the site or purchases goods for non-commercial purposes and outside of their profession.

Delivery Terms and Shipping Methods

Delivery Time:
For Tehran, Alborz, and Qom provinces: 3 to 5 working days
For other provinces: 5 to 7 working days
Product delivery is carried out through Pakshoma's internal transportation system or contracted shipping companies.
Purchase Invoice:
Buyers can request an invoice after placing an order and receiving the product. Invoices for purchased items will be sent upon the buyer's request.
Order Processing:
The specified delivery timeframe begins one day after the order is placed. This period includes the following stages:
Order registration by sales experts
Financial processing follow-up
Financial document registration in the company's financial system
Notification to the warehouse and placement on the shipping list
Product shipment to the buyer's address
Delivery Delay:
In case of a delay in order processing, sales experts will inform the buyer. Pakshoma will make every effort to deliver the products to the buyer within the announced timeframe.

Pakshoma's Commitments

Pakshoma is committed to providing a reliable and satisfactory experience for its customers by utilizing modern technologies and advanced systems. We continuously strive to gain your trust by improving our processes and offering quality after-sales services.

Pakshoma: A reliable companion for a better life.

The terms and conditions of use for the Pakshoma website apply to all users of the website. Dear user, please carefully consider the following points for optimal use of Pakshoma website services:

Accessing the Pakshoma website while using personal profiles, promotional offers, Pakshoma video media, and other services provided by Pakshoma implies awareness and acceptance of the terms and conditions, as well as the method of using Pakshoma's services. Please note that placing an order at any time means full acceptance of all Pakshoma's terms and conditions by the user. It should be noted that the stated terms and conditions replace all previous agreements.

Please note that all of Pakshoma's principles and procedures comply with the laws of the Islamic Republic of Iran, the E-Commerce Law, and the Consumer Protection Law. Consequently, the user is also obligated to comply with the laws related to the user. If changes are made to the stated rules, procedures, and services of Pakshoma in the future, they will be published and updated on this page, and you agree that your continued use of the site means acceptance of any changes.