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Frequently asked questions
Pakshoma has established itself as a trusted name in the home appliance industry, offering high-quality products that combine advanced technology with smart design. With over 50 years of experience, the ...
Why should I choose Pakshoma products?
Pakshoma products are designed with high quality, advanced technology, and smart design. With over 50 years of experience, our mission is to bring more comfort and peace of mind to Iranian families.
Do Pakshoma products come with a warranty?
Yes, all Pakshoma products come with an official warranty and extensive after-sales service across the country, ensuring quality, durability, and flawless performance.
How can I purchase Pakshoma products?
You can buy Pakshoma products from official dealerships nationwide, authorized retailers, or through Pakshoma’s online store.
How long does it take to receive orders from Pakshoma’s online store?
Delivery time depends on your location, but we strive to ship orders as quickly as possible. Typically, shipments take 2 to 5 business days.
Is cash-on-delivery available?
In some cities, cash-on-delivery is available. Please check the payment options when placing your order.
Are Pakshoma products made in Iran?
Yes, Pakshoma is an Iranian brand with global standards. We manufacture products using cutting-edge technology and high-quality materials, competing with leading global brands.
Are spare parts and accessories for Pakshoma products available?
Yes, all spare parts and accessories are available through authorized service centers and Pakshoma’s after-sales service network.
How can I verify the authenticity of my product and its warranty?
Ensure that your product has an official Pakshoma hologram and warranty card. You can also verify the serial number on Pakshoma’s official website.
Are Pakshoma products energy-efficient?
Yes, Pakshoma prioritizes energy efficiency. Our products are designed with advanced energy-saving technologies to reduce electricity and water consumption.
How can I access the user manual for my product?
All Pakshoma products come with a user manual. You can also download product manuals from Pakshoma’s official website.
What should I do if my purchased product has an issue?
If you encounter any problems, contact Pakshoma’s after-sales service center. Our experts are ready to provide guidance and assistance to resolve any issues.
Does Pakshoma offer installment purchase options?
Yes, Pakshoma offers special installment purchase plans. For more details, please contact our authorized dealers or sales department.
How can I stay updated on Pakshoma’s discounts and promotional events?
Subscribe to Pakshoma’s newsletter or follow our official social media pages to stay informed about special discounts and sales events.
Do Pakshoma products include smart technology?
Yes, Pakshoma’s latest products feature IoT (Internet of Things) capabilities, allowing smart control and management via mobile apps.
What products does Pakshoma manufacture?
Pakshoma offers a wide range of home appliances, including washing machines, dishwashers, vacuum cleaners, refrigerators, freezers, air conditioners, air purifiers, and more. Our commitment is to continuous innovation and delivering smart solutions to enhance everyday life.
Pakshoma has established itself as a trusted name in the home appliance industry, offering high-quality products that combine advanced technology with smart design. With over 50 years of experience, the brand is committed to providing durable and efficient solutions that enhance the comfort and convenience of modern households. Whether it’s washing machines, dishwashers, refrigerators, or air conditioners, Pakshoma ensures that every product meets international standards while catering to the specific needs of Iranian consumers.
Beyond just selling appliances, Pakshoma prioritizes customer satisfaction through comprehensive after-sales services, including an extensive warranty program and nationwide service centers. Customers can easily access spare parts, verify product authenticity, and receive expert assistance whenever needed. Additionally, Pakshoma integrates energy-efficient and IoT-enabled technologies into its products, allowing users to optimize performance while reducing energy consumption.
To make its products accessible to a wider audience, Pakshoma provides multiple purchasing options, including installment plans and cash-on-delivery services in select cities. The brand also keeps customers informed about the latest promotions and product launches through newsletters and social media channels. By continuously innovating and expanding its product range, Pakshoma remains dedicated to improving everyday life with cutting-edge home appliances that offer reliability, efficiency, and smart functionality.